Who we are and why we hold personal data:

Gavin’s Mill is a charity working to raise awareness of fair trade, heritage and community. By raising awareness and increasing public knowledge of Fair Trade. We engage with all sectors of society to raise this awareness and support communities across Scotland.

Gavin’s Mill is committed to maintaining the trust and confidence of our staff, volunteers, customers, and supporters. In this privacy policy, we provide information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

We do not sell or trade email lists or contact details with other organisations and businesses.

We hold personal details provided to us with consent to use in order to:

• provide staff, volunteers and supporters with information about the organisation, its decision-making and activities in order that the organisation has effective and transparent governance, policy and actions.
• provide supporters and subscribers with information about our activities in the shop and café such as new menus, new products and information on events.

What personal data do we hold?

For staff, volunteers and supporters we hold the personal data (address, telephone numbers and email addresses) that you have supplied and consented to us using when you join the the team or the mailing list and you have subsequently given to us to update our records.

We will hold this data for the period of your involvement with the mill and will delete it no longer than one year after your involvement lapses or within 20 working days if you request it.

For subscribers to our mailing list, we hold the personal data that you supply when you subscribe and consented to us using to contact you. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing office@gavinsmill.org. If you request to be unsubscribed, you will immediately no longer receive emails from us and all of your personal information will be removed from our records within 20 working days.

How do we use personal data?

We use that information provided by staff, volunteers, and supporters for the following reasons:

• to send you information about our activities within the shop and café, and events.;
• to contact you with a typically monthly e newsletter, details of upcoming events and activities relating to changes in policy and practice.
• to check our records are right and to check every now and then that you are happy and satisfied.
• For staff and volunteers, we contact you for filling shifts, new administration processes and changes occurring at the mill.

We use a third-party provider, MailChimp, to deliver our newsletter and other marketing materials about the work of the Forum.  We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e newsletter. For more information, please see MailChimp’s privacy notice.

Do we use mailchimp?

We sometimes use a third party provider, Eventbrite, for event registration.  We only use personal information gathered in this way for the purpose of sending information about the event.  For more information on Eventbrite’s privacy policy, please see their privacy notice.

How do we use information gathered from use of our website?

Like many websites, Gavin’s Mill’s website uses cookies to collect information.  Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse the website. They are used to ‘remember’ when your computer or device accesses our website. This includes information about pages viewed and your journey around a website. We do not use cookies to collect or record information on your name, address, IP address or other contact details. If you want to disable cookies, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use.

When someone visits the Forum website, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Gavin’s Mill may share non identifiable statistical data gained from our website to inform on our reporting to funders and stakeholders.  We do not make, and do not allow any third party to make, any attempt to find out the identities of those visiting our website.

Your data and social media

This section refers to the ability for you to like, re-tweet, share, etc. Gavin’s Mill’s content on social media platforms, such as Facebook, Twitter, Instagram and YouTube. Additionally, when using our website, you can link through to such social media sites. When you do this, depending on your privacy settings, these networks will adjust their marketing to show you more Gavin’s Mill type content.  To change your settings on these services, please refer to their privacy notices, which will tell you how to do this.

Many social media sites provide, or permit, tools that aggregate and highlight content that appears on their site. Gavin’s Mill uses such tools to analyse and assess the success of the Gavin’s Mill campaigns and communications, the level of interest in issues Gavin’s Mill cares about, and the level of social media activity resulting from media stories about the the mill’s shop and café. We use the native reporting tools of the social media networks but may also use third-party tools. Gavin’s Mill uses such tools to respond directly to other users’
queries and comments related to the mill.

Access to your information and correction

We want to make sure that your personal information is accurate and up to date. You are entitled to view, amend, or delete the personal information that we hold. Email your request to office@gavinsmill.org or write to the General Manager, Gavin’s Mill,3 Gavin’s Mill Road, Milngavie. G62 6NB.